Privacy Policy

Bonded Lash Bar Effective date: 1/2026 Last updated: 10/2026

1. Introduction

Bonded Lash Bar (“Bonded Lash Bar,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have when you use bondedlashbar.com (the “Website”), our mobile app, and our studios in Fairfield, Fair Lawn, East Hanover, Nutley, Secaucus, Englewood, and Westfield, New Jersey (together, the “Services”).

Bonded Lash Bar is operated by Bonded Operations. By using the Services, you agree to this Privacy Policy and to our Terms of Service. If you do not agree, please do not use the Services.

2. Information We Collect

Information you give us

Booking and account information: name, email address, phone number, appointment history, service preferences, and payment details. Payments and bookings are processed through our scheduling provider, Vagaro.
Intake and health-related information: details you share on consent or intake forms or during a consultation, such as allergies, sensitivities, eye or skin conditions, medications, pregnancy, and recent procedures. We collect this only to perform services safely.
Messages and inquiries: information you send through contact forms, email, phone, text, or social media.
Job applications: your name, contact information, résumé, work history, license details, and any other information you submit through our careers page.
Reviews and feedback: reviews, ratings, and photos you choose to share.
Photos and videos: images of finished work, if you agree to be photographed.

Information collected automatically

When you visit the Website or use the app, we and our service providers may automatically collect:

device and browser type, operating system, and IP address;
pages viewed, links clicked, time spent, and referring website; and
general location (such as city or region) based on IP address.

We collect this through cookies and similar technologies (see Section 5).

Information from third parties

We may receive information from Vagaro, from review platforms such as Google (displayed on our Website through a Trustindex widget), from advertising and analytics providers, and from social media platforms when you interact with our accounts.

3. How We Use Information

We use information to:

book, confirm, remind you of, and manage appointments;
provide Services safely and tailor them to you, including recording relevant health and preference information;
process payments, gift cards, and promotions;
respond to questions, requests, and feedback;
operate, secure, and improve the Website, app, and Services;
send appointment reminders and, where permitted, marketing and promotional messages;
understand how people use our Website and measure our advertising;
review job applications and hire;
display reviews and portfolio images; and
comply with legal obligations, enforce our Terms, and protect our rights, customers, and staff.

4. How We Share Information

We do not sell your personal information for money. We share information only as described here:

Service providers: companies that help us run our business, such as Vagaro (scheduling, payments, gift cards, app), website hosting and maintenance providers, analytics and tag management (Google), the review widget provider (Trustindex), email or text messaging providers, and payment processors. They may use your information only to provide services to us.
Advertising and analytics partners: we may use tools such as Google or Meta that collect information about your visits to measure and improve advertising . This may count as “sharing” or “targeted advertising” under some state laws. See Section 5 and Section 9 for your choices.
Studios and staff: your booking and service information is available to the Bonded Lash Bar team at the studios you visit so any location can serve you consistently.
Legal and safety reasons: to comply with law, respond to lawful requests, protect our rights or the safety of others, or investigate fraud or abuse.
Business transfers: if we are involved in a merger, sale, financing, or acquisition, your information may be transferred as part of that transaction.
With your consent or at your direction.

Reviews and photos you post publicly (for example, on Google or social media) are visible to others and governed by those platforms’ policies.

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to keep the Website working, remember preferences, measure traffic, and support advertising. These include Google Tag Manager and Google Analytics, Meta Pixel, TikTok Pixel.

You can control cookies through your browser settings, including blocking or deleting them, though some features may not work properly. You can also use browser tools, extensions, or the opt-out options offered by Google (such as Google’s Ads Settings and analytics opt-out add-on) and by the Digital Advertising Alliance (optout.aboutads.info). Some browsers send a “Global Privacy Control” or similar signal; where required by law, we honor these as opt-out requests.

6. Text Messages and Email

If you provide your phone number, we may send appointment confirmations and reminders. If you opt in to marketing texts, we may send promotions. You can opt out of texts at any time by replying STOP, and you can unsubscribe from marketing emails using the link in the message. Message and data rates may apply. Opting out of marketing does not stop service-related messages about your appointments. Consent to marketing messages is not a condition of purchase.

7. Health and Sensitive Information

Information about your health, such as allergies or eye and skin conditions, is sensitive. We collect it only to deliver services safely, limit access to the staff who need it, and do not use it for advertising. We may retain it in your client record so future appointments can be performed safely.

8. Data Retention

We keep personal information for as long as needed to provide Services, maintain your client history and safety records, meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. Job applicant information is kept for 24 months. When information is no longer needed, we delete or de-identify it.

9. Your Privacy Choices and Rights

Everyone can:

ask to access or correct the personal information we hold about you;
ask us to delete your information, subject to legal and safety record-keeping needs;
opt out of marketing emails and texts; and
manage cookies as described in Section 5.

New Jersey and other state residents. Depending on where you live and whether the law applies to our business, you may have additional rights, such as confirming whether we process your data, receiving a copy, correcting or deleting it, and opting out of targeted advertising, sales, or certain profiling. [If applicable: We do not sell personal data and do not use it for profiling that produces legal or similarly significant effects.

To exercise a right, email info@bondedlashbar.com or write to the address below. We may need to verify your identity before acting on a request. If we deny a request, you may ask us to reconsider, and you may contact the New Jersey Division of Consumer Affairs or your state’s attorney general.

Some information, such as payment and scheduling records, is held by Vagaro under its own privacy policy, and you may need to contact Vagaro directly about it.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No website, app, or storage system is completely secure, so we cannot guarantee absolute security. Please protect your own account details and contact us right away if you believe your information has been compromised.

11. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. Clients under 18 must be accompanied by a parent or guardian, who provides consent and information on their behalf. If you believe a child under 13 has given us personal information, contact us and we will delete it.

12. Third-Party Websites and Services

The Website and app may contain links to third-party sites and services, including Vagaro, Google, Facebook, Instagram, X, YouTube, and app stores. We do not control them and are not responsible for their privacy practices. Please read their policies before sharing information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows the most recent changes. If we make material changes, we will post the updated policy on the Website and, where required, notify you. Continued use of the Services after an update means you accept the changes.

14. Contact Us

Questions or requests about this Privacy Policy?

Bonded Lash Bar Email: info@bondedlashbar.com

Website: https://bondedlashbar.com

Studio contact numbers are listed on each location page.